This Privacy Policy ("Policy") explains how SoupX ("we", "us", or "our") collects, uses, stores, shares, and protects the personal information of users ("you" or "user") who access and use our mobile application (the "App"). By downloading, installing, or using the App, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Policy. If you do not agree with this Policy, please do not use the App.

1. Information We Collect

We may collect two types of information about you: Personal Information and Non-Personal Information.

1.1 Personal Information

Personal Information refers to information that can be used to identify you personally, either directly or indirectly. We may collect the following Personal Information when you use the App:

• Account-related information: When you register an account on the App, we may collect your username, email address, phone number, password (encrypted), and profile picture.
• Contact information: If you choose to provide it, we may collect your name, address, and other contact details.
• Usage-related information: Information about your interactions with the App, such as your usage history, preferences, and settings.
• Other information: Any other personal information you voluntarily provide to us through the App, such as feedback, comments, or messages.

1.2 Non-Personal Information

Non-Personal Information refers to information that cannot be used to identify you personally. We may collect Non-Personal Information automatically when you use the App, including but not limited to:

• Device information: Such as your device model, operating system version, unique device identifier (e.g., IMEI, MAC address), screen resolution, and battery level.
• Usage data: Such as the features you use, the time and duration of your use, the pages you visit, and the frequency of your visits.
• Location information: If you enable location services on your device, we may collect your approximate or precise location information (e.g., GPS coordinates) to provide location-based services.
• Technical data: Such as IP address, network type, and signal strength.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain the App: We use your information to operate, maintain, and improve the App's functionality, ensuring that you can use the App smoothly.
• To manage your account: To verify your identity, process your registration, and manage your account settings.
• To provide personalized services: Based on your preferences and usage history, we may provide you with personalized content, recommendations, and advertisements.
• To communicate with you: We may use your contact information to send you notifications, updates, promotional materials, and respond to your inquiries and feedback.
• To improve the App: We analyze the usage data to understand how users use the App, identify areas for improvement, and develop new features and services.
• To ensure security: To detect and prevent fraud, unauthorized access, and other security risks, and protect the safety of your account and personal information.
• To comply with legal obligations: To comply with applicable laws, regulations, and legal procedures, and respond to requests from government authorities.

3. How We Share Your Information

We will not share your Personal Information with any third parties except in the following cases:

• With your consent: We will share your information with third parties only if you have explicitly agreed to it.
• With service providers: We may engage third-party service providers to assist us in operating the App, providing services, or processing data on our behalf (e.g., cloud storage providers, payment processors, analytics companies). These service providers are only allowed to use your information to perform the services we have entrusted to them and are required to maintain the confidentiality and security of your information.
• For legal reasons: We may share your information if we believe it is necessary to comply with applicable laws, regulations, legal procedures, or government requests; to protect our rights, property, or safety; or to protect the rights, property, or safety of other users or the public.
• In the event of a merger, acquisition, or sale: If we are involved in a merger, acquisition, sale of assets, or other business transfer, your information may be transferred to the relevant third party as part of the business assets.

We will not sell your Personal Information to any third parties for commercial purposes without your explicit consent.

4. How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction. These measures include but are not limited to:

• Encryption: We use encryption technology to protect sensitive information during transmission and storage.
• Access control: We restrict access to your personal information to authorized personnel only, who are required to comply with strict confidentiality obligations.
• Security audits: We regularly conduct security audits and assessments to identify and address potential security risks.
• Data backup: We regularly back up your data to prevent data loss.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information, but we will take all reasonable measures to minimize the risk of security breaches.

5. Your Rights Regarding Your Information

You have the following rights regarding your personal information:

• Right to access: You have the right to request access to your personal information held by us.
• Right to correction: If your personal information is inaccurate or incomplete, you have the right to request us to correct or supplement it.
• Right to deletion: You have the right to request us to delete your personal information in certain circumstances (e.g., if the information is no longer necessary for the purposes for which it was collected, or if you withdraw your consent).
• Right to withdraw consent: If you have given your consent to the collection and use of your personal information, you have the right to withdraw your consent at any time. However, withdrawing consent may affect your ability to use certain features of the App.
• Right to data portability: You have the right to request us to provide your personal information in a structured, commonly used, and machine-readable format, or to transmit it directly to another data controller, where technically feasible.

To exercise any of these rights, please contact us using the contact information provided in Section 8. We will respond to your request within a reasonable time frame in accordance with applicable laws and regulations.

6. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by applicable laws. When your personal information is no longer necessary for the specified purposes, we will take reasonable measures to delete it or anonymize it.

7. Children's Privacy

The App is not intended for use by children under the age of 13 (or such other age as required by applicable laws). We do not intentionally collect personal information from children. If we become aware that we have collected personal information from a child without the consent of a parent or guardian, we will immediately delete such information and terminate the child's access to the App. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us using the contact information provided in Section 8.

8. Changes to This Policy

We may update this Policy from time to time. When we make changes to this Policy, we will notify you by posting the updated Policy on the App (e.g., through a pop-up notification or a prominent link) and updating the "Last Updated" date at the end of this Policy. The updated Policy will take effect immediately upon posting. We encourage you to review this Policy periodically to stay informed of any changes. Your continued use of the App after the updated Policy is posted constitutes your acceptance of the changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Policy or the handling of your personal information, please contact us at:

• Email: soupX2026@proton.me
• Address: 1471 Mill Street, Eugene, Oregon 97401, United States
• Phone: +17199980608

Last Updated: 2026-01-01